Effective Date: August 14, 2026
Welcome to Buribhoj! We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile food delivery application (the "App"). Please read this privacy policy carefully to understand our practices regarding your information.
1. Information We Collect
To provide you with a seamless and efficient food delivery experience, we collect specific personal and device information when you use the Buribhoj App. The information we collect includes:
A. Personal Information
- User Name: To personalize your experience and identify your account and orders.
- User Phone Number: Used for account registration, authentication (OTP), communication regarding your orders, and customer support.
B. Location Data
- Address: Your saved delivery addresses to route your orders accurately.
- Latitude and Longitude: We collect precise GPS location data to display nearby restaurants, estimate delivery times, and allow our delivery partners to navigate directly to your location.
C. Device and Notification Data
- OneSignal ID & Device Token: We collect these identifiers to send you essential push notifications. This includes order status updates (e.g., "Your food is being prepared," "Your driver has arrived"), promotional offers, and system alerts.
Note: You can manage your location permissions and notification preferences directly through your mobile device settings at any time.
2. How We Use Your Information
Buribhoj uses the collected data for various operational and promotional purposes, including but not limited to:
- Order Fulfillment: Processing your food orders and ensuring accurate, timely delivery to your specified location.
- Communication: Contacting you via phone or push notifications to provide updates about your order status, resolve delivery issues, or answer customer service inquiries.
- App Personalization: Using your location to recommend localized restaurants, popular dishes, and relevant discounts in your area.
- Service Improvement: Analyzing usage trends and geographic data to optimize delivery routes, improve app performance, and expand our restaurant network.
- Marketing: Sending targeted offers, discounts, and promotional campaigns via OneSignal push notifications.
3. Disclosure of Your Information
We respect your privacy and do not sell your personal data to third parties. However, we may share your information in the following situations:
- Delivery Partners: We share your name, phone number, address, and live location (latitude/longitude) with our delivery drivers strictly for the purpose of completing your delivery.
- Restaurant Partners: We share your name and order details with the restaurant preparing your food.
- Third-Party Service Providers: We use third-party tools like OneSignal for push notifications. These providers have access to your Device Token and OneSignal ID solely to perform services on our behalf.
- Legal Requirements: We may disclose your information if required by law, court order, or governmental regulation to protect the rights, property, and safety of Buribhoj, our users, or others.
4. Data Security
We implement administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
5. Your Rights and Choices
As a Buribhoj user, you have the following controls over your data:
- Account Information: You can review, update, or delete your name, phone number, and saved addresses at any time by logging into your account settings in the App.
- Location Services: You can disable location tracking at any time via your device settings. However, doing so may limit your ability to use core features of the App, such as automatic address detection.
- Push Notifications: You can opt-out of receiving push notifications by adjusting the permissions in your device settings or through the App’s notification preferences.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.